From Fragmented Tools to Unified Workflows: How to Transform Field Operations

Webinar Description

Field service teams often juggle laptops, phones, on‑site PCs, and handwritten notes—slowing work and introducing errors. In this webinar, DecisionPoint walks through its move to a single Zebra ET45 rugged tablet to centralize job check‑ins, HR updates, inventory tracking, and service reporting. You’ll see how built‑in barcode scanning, multi‑carrier SIM connectivity, Android compatibility, and SOTI MDM helped deliver real‑time data capture, fewer errors, and a better technician experience—supported by a phased rollout and in‑house QA, UAT, and onboarding. Join us to learn practical steps for consolidating workflows onto one mobile device and elevating customer perception with the same technology we recommend to clients.

 

What you will take away:

• Unified, Rugged Mobility for the Field: Zebra ET45 tablets consolidate checklists, inventory, HR, and service reporting into one durable connected device, eliminating inefficiencies and manual errors from juggling multiple tools.
• Proven Deployment Expertise: DecisionPoint’s in-house team manages every step, from security setup and SIM activation to user onboarding and QA, ensuring a smooth, tailored rollout and rapid adoption.
• Real-World Results: As a Zebra value-added reseller using the same technology internally, DecisionPoint delivers firsthand insights and credibility, helping customers achieve faster workflows, real-time data capture, and enhanced customer perception.

Speakers:

Eric Hilton, Director of Enterprise Sales Solutions, DecisionPoint Technologies

Andre Luecht, Senior Operations Executive, Zebra Technologies

Moderator:

Robert Bowman, Editor-in-Chief, SupplyChainBrain