With over 90 years of service and more than one million customers worldwide, Henry Schein is synonymous with reliability, precision, and next-day delivery excellence. Operating five U.S. mega-distribution centers that ship 36,000 orders and 170,000 line items every day, Schein understands the stakes: healthcare providers depend on them to keep daily operations and patient care running smoothly.
To meet rising customer expectations while scaling to a $12.6B enterprise, Henry Schein partnered with Lucas Systems to modernize DC operations with voice and AI-driven optimization. The results? Accuracy over 99.9%, ROI in under 18 months, and transformative gains in productivity, training speed, worker engagement, and real-time management insight.
From multilingual voice picking to regulatory-grade accuracy on lot, expiration, and serial data capture, Schein’s teams are empowered to work faster, smarter, and more confidently, supported by technology flexible enough for both tenured workers and new hires.
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