by Jurgen Frasch | Jul 23, 2020 | Uncategorized
Amazon launched Contact Lens, its AI- and machine learning-powered contact center solution, in general availability.Read More
by Jurgen Frasch | Jul 23, 2020 | Uncategorized
Regardless of what industry you’re in, more important than current market share and products, is the ability to pivot and change.Read More
by Jurgen Frasch | Jul 23, 2020 | Uncategorized
South Korean startup Riiid has raised $41.8 million to further develop its AI test prep technology. To date, the company has raised over $70 million.Read More
by Jurgen Frasch | Jul 23, 2020 | Uncategorized
Cloud-based contact center platform Talkdesk has raised $143 million in a series C round of funding, taking the company’s valuation to more than $3 billion. Read More
by Jurgen Frasch | Jul 23, 2020 | Uncategorized
AT&T’s low band 5G network has gone national with the addition of multiple new markets, enabling the carrier to reach more than half the U.S. population.Read More